Q: How quickly will I receive my booking confirmation? A: Confirmation and booking details will be sent within 3 working days of payment being made.
Q: What contact methods can I use to book training? A: You can book training by:
Q: What types of youth mentoring training do you offer? A: We offer various training levels:
Q: What is included in the training? A: Training typically includes:
Q: Are there additional travel costs? A: Travel costs within the M25 are included. For locations outside the M25, travel will be charged at 55p per mile or the relevant public transport costs.
Q: Are half-day trainings available? A: Yes, half day training is available and typically run from 10am-2pm.
Q: How long does it take to receive my certificate? A: CPD Certificates are usually issued within 30 working days after all participating trainees have submitted their evidence. Level 3 Qualification may take up to 9 months to receive your certificate or longer, depending on your engagement with the qualification assessors.
Q: What is your refund policy? A: Our refund policy is as follows:
Q: Are prices subject to change? A: Yes, prices are subject to change
Q: Who runs The Mentoring Lab? A: The Mentoring Lab was founded in 2017 by Elaine Isadora Thomas, a youth mentoring specialist. They are recognised for:
Q: How can I contact The Mentoring Lab?
Q: Do you offer online or in-person training? A: We can deliver the training both in-person and via Zoom, especially for locations outside the M25.
Q: Who is this training suitable for? A: Our training is designed for:
Q: How experienced are your trainers? A: Our founder, Elaine Thomas, has over 20 years of experience in youth mentoring, as such our training is delivered by practicing youth mentors who have:
Q: What makes your training unique? A: Our training is distinctive because it:
Q: Do you offer specialised mentoring training? A: Yes, we offer specialised training such as:
Q: Are there any upcoming developments? A. Demonstrating our commitment to ongoing professional development in youth mentoring, we plan to launch The Association of Youth Mentors in 2025, which
Q: What will I learn from the training? A: Participants can expect to:
Q: Do you provide ongoing support after training? A: Yes, we offer ongoing support, peer learning, supervision and resources to trainees. Please enquiry for more information.
Q: How should invoices be made out? A: Make invoices payable to: The Mentoring Lab Training and Development Ltd, International House 126 Colmore Row Birmingham B3 3AP
